Email Solutions - Email us a
description of your computer issue and within 24 hours an experienced tech will
reply with a detailed, easy to follow guaranteed solution! This service is for
simple problems or very specific or common issues that would not require much
troubleshooting. If you think your issue may be more complex or requires
troubleshooting, you may want to try our telephone Help Desk Service (see
below) or Remote Access Solutions (see below). 1 Issue per email please.
Email Solutions: $9.95
Remote
Access Solutions - We are about to change how you receive computer &
network tech support forever! Call us and within minutes - and with your permission - we will
attach remotely and securely and fix your computer(s) from our office! You are
in complete control. You can override the tech at any time and no connection
remains after you end the encrypted one-time remote session. You can supervise,
sit back and relax or watch and learn as our highly qualified technicians solve
your computer issue right before your eyes. This service is for easy to complex
problems which might take considerable troubleshooting to find the root cause
or for those with simpler issues who would rather just let us do all the work.
If you have more than one of these types of issues, you may want to try our
Complete System Tune-Up (see below).
Remote Access Solutions: $44.95 (Up to 1 Hour)
Complete System Tune-Up (Remote Access Based)
Includes: Comprehensive Problem Resolution, Virus Removal, Unnecessary
Program Removal, Startup Optimization, Adware/Spyware Removal, Hard Disk
Cleanup and Defragmentation, Registry Cleanup, Security Updates, and Firewall
Protection - guaranteed to speed up & protect your pc and software to keep
it that way. Call us or order on-line and within minutes - and with your
permission - we will attach remotely and securely and fix your computer(s) from
our office! You are in complete control. You can override the tech at any time
and no connection remains after you end the encrypted one-time remote session.
You can supervise, sit back and relax or watch and learn as our highly
qualified technicians optimize your computer right before your eyes. Estimated
time: 2-4hrs depending on the speed of your computer.
Complete System Tune Up (Remote Access Based)-$99.95
On-Site Services
On-Site Services are generally billed
at $75/hr with a 1 hour minimum. 95% of all problems we deal with can be taken
care of within an hour, with most others a maximum of 2 hrs. We usually bill no
more than $150 per PC for even the most complex issues. (Excluding parts) And
we'll let you know what you can expect beforehand. We also have flat fee
pricing on just a few service examples below. We do much, much more however, so
if your issue is not listed, please give us a call.
Dont want us to fix it onsite? Ask about our free pickup and delivery
service!
NETWORKING
We can maintain, troubleshoot and secure wireless and/or wired networks, transforming your home or office into a world of computing and browsing power.
On-Site Networking Consultation | $99
With this package we’ll educate you on exactly what entailed in setting up and configuring your home or office network before you even make a purchase! Additionally, we’ll even apply the cost of your consultation towards your future whole home networking installation.
A Technician will:
Come to your home and assess your networking needs
Explain (in plain English!) the benefits of networking your existing hardware
Recommend and educate you on products to best suite your networking needs
Provide a written estimate for any additional services or hardware required
Provide you with a written consultation detailing your setup along with a quote for install and setup.
Whole Home Network Installation | $149
Work with confidence from anywhere within your secure network, while sharing the Internet and files between computers and printers.
A Technician will:
Install and configure a single (1) wired/wireless router (drivers & adapters) (Router not included)
Install and configure any wireless devices
Connect an existing functional Internet connection to the router
Setup of wireless encryption for a wireless network
Configure file sharing of at least one (1) directory between computers
Configure printer sharing of one (1) existing printer between computers
Test computer for proper network functionality. Devices Include:
Computer
Access point
Print server
Range extender
Network Troubleshooting and Repair | $139
If your existing home or office network (wired or wireless) is malfunctioning this package is for you!
A Technician will:
Uncover why your network isn’t working properly and educate you on our findings
Troubleshoot and repair your network connection
Wireless Security Setup | $99
About 80% of wireless networks are not secure, putting your computer and stored data at great risk. Let us make sure you’re covered!
A Technician will:
Enable wireless encryption on an existing 2-computer network
Examine up to 2 computers for security vulnerability
Provide estimate for recommended security services (if needed)
ISP Setup & Troubleshooting | $139
Having problems connecting to your current high-speed or dial-up service or just want to save time setting up a new subscription?
A Technician will:
Set up your broadband/cable or dial-up Internet connection using your existing ISP subscription
Install your modem or wired Ethernet adapter, drivers and software
Setup one login and email account
If you’re already setup, determine what’s causing your connection problem and educate you on our findings.
Recommend preventive measures to prevent a recurring problem
Ensure you can connect to the Internet
Add Device to Existing Network | $119
A Technician will come to your home, setup, and configure up to 3 devices to an existing wired/wireless network.
Devices include:
Computer
Access point
Print server
Range extender
At Nu View Productions LLC, rest assured we know the ins and outs of tuning up your computer's performance. Additionally, we are will versed in technologies to effectively remove harmful elements from your system, such as spyware and viruses, and implement defense measures to help your system running smoothly.
New Computer Setup | $119
If you have recently gotten a new computer let us set it up for you!
A Technician will:
Stay in your home however long as it takes to ensure your system is running properly
Get you connected to the Internet
Conduct a Network Security Check to keep your files safe
Basic Security | $169
Let Nu View Productions LLC maximize your computer's performance and increase your security.
A Technician will:
Personalize your computer to your needs
Remove all unnecessary clutter
Install critical updates
Install security and privacy software to ward off viruses and spyware
Advanced Security | $199
Our ‘Basic Security’ package plus a Restore CD Creation to ensure your computer can be restored to factory settings and defaults, seamlessly!
A Technician will:
Personalize your computer to your needs
Remove all unnecessary clutter
Install critical updates
Install security and privacy software to ward off viruses and spyware
Create a restore CD
Premium Security | $219
Our ‘Advanced Security’ package plus the installation and configuration of parental controls.
A Technician will:
Personalize your computer to your needs
Remove all unnecessary clutter
Install critical updates
Install security and privacy software to ward off viruses and spyware
Create a restore CD
Install parental controls
REPAIR AND UPGRADE
Computer trouble isn’t fun for anyone! At Nu View Productions LLC, we are experts at ferreting out all your systems problems, so you can get on with your work, your life or even your next video game level!
Advanced Diagnostic & Repair | $199
Is your computer bogged down? This package will restore it to factory performance and increase your security on the internet.
An Technician will:
Find the cause of crashes, lockups, unusual slowness, or Internet problems
Repair any operating system issues
Remove all viruses and spyware
Install critical updates
Perform optimization for faster computer speed and better performance
Make sure your computer is operating properly
Provide estimate for recommended hardware repairs or upgrades if needed
A technician will determine why your computer is acting up and root out the problem by performing a series of system checks and diagnostics. Once we are able to pinpoint the root of the issue we'll advise you on the best course of action to get your computer back in shape. Additionally, we’ll apply the cost of this system diagnostic package to our Advanced Diagnostic and Repair.
Computers, just like vehicles are finely tuned machines that need regular maintenance to keep it running and in good working order. Our optimization service includes over 100 system tweaks that will shorten your computer's boot time, delete unwanted files and remove unnecessary background processes. Our certified Technicians will bring your system up to speed with the most recent updates and drivers to help guard against security threats.
Hardware Install (Hardware not included) | $129
Technicians will install any one internal or external hardware device onto your desktop or laptop. We’ll also install the corresponding software/ drivers and updates as well as configure the device to your needs.
Examples of devices include:
Graphic / video card memory
Hard drive
Optical drive
MP3 player
Scanner
Printer
Software Install (Excludes Operating System Install) | $99
From a tax preparation program to a garden design program—our techs will install a utility or productivity software that you have purchased.
Software Suite Install | $119
An upgraded version of our ‘Software Install’ Package.
A Technician will:
Repair, troubleshoot or install one software suite that you have purchased (e.g., Microsoft Office, Norton Internet Security, etc.)
Install all critical updates
Import up to 100 MB of data into the application, if upgrading
Configure the software to your needs
Make sure your software runs properly
Operating System Install | $169
Let us professionally upgrade configure, and install your system operating system to the new Windows Vista.
A Technician will:
Install the version of Windows Vista operating system that you’ve purchased
Install all critical updates
Install any drivers required
Configure the software to your needs
Make sure your system runs properly
Restore CD Creation | $109
The majority of new computers these days don’t come with the restore copy of your new system on the hard drive. Make sure you have a back up in case your hard drive dies. Enlist of our certified technicians to do it for you. We’ll provide the CDs, but the system must have existing software installed.
These days it seems as though we’re all carrying endless amounts of information and data. No matter the type of data you don’t want to be surprised by a crash, a power failure, or a bit of stray confidential information. Let Nu View Productions LLC help you prepare your system for the worst. That way should it ever happen your protected!
One Time Data Backup | $149
Save secure copies of your computer's files in case of a severe crash. We’ll copy up to 9.4 GB of your important data to CD, DVD or external hard drive.
Whether you’ve accidentally deleted a file or your hard drive started making a horrible clicking noise and now it won't work at all Your life is on that hard drive. We understand how important your photos music and other documents are to you. Tech Logic can help. In most cases deleted data can be recovered from either a hard drives or a flash drive.
Basic Data Recovery | $199
Recover your accidentally deleted data from a working hard drive. If needed, our techs will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included.
Advanced Data Recovery | $259
A more ‘advanced’ approach to data recovery. Our technicians will recover your data from a failing hard drive. A technician will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included.
Coverage Area Map
Serving:
Washington D.C.
Montgomery County
Fairfax County
Arlington County
Frederick County
Anne Arundel County
Baltimore County
Washington County
At Nu View Productions LLC, our technicians are standing ready to assist your business with all of its technology needs. With an array of on-site services, specific to businesses, ranging from consultations to hourly support and general maintenance, we’re here to help. Call (240) 560-3409 to schedule an appointment today and let Nu View Productions LLC keep the technology aspect of your business running smoothly!
NETWORK SETUP AND SECURITY
Advanced PC Set Up and Server Configuration | $189
With Nu View Productions LLC’s advanced PC setup and server configuration, you take care of your business, we’ll take care of your new computers. Our technician will come in and set up one computer system (computer, monitor, keyboard, mouse and speakers), install a single server application, install one peripheral/external device, configure your new computer onto your domain environment, install and configure any network resources (printers, shared devices, etc.) and of course, test everything for proper functionality, to keep your business running smoothly. Hardware and software not included.
Network Installation & Setup | $139
At Nu View Productions LLC we believe, a connected business is a happy business. We’ll set up and secure a two-computer network, a wired or wireless router and educate you on everything you need to know to use file share, printing, mobility and backups. Hardware and software not included.
Business Wireless Networking for up to Six PCs, Devices | $289
Similar to the above networking packages only more extensive. Enjoy all the advantages of business wireless networking, like file sharing, printing, mobility and backups, for as many as six PCs/devices. Devices include desktops, laptops, PDAs, adapters, printers, etc. Additional devices for $69 each. Hardware and software not included.
VPN Installation | $269
Let our technicians get your virtual private network up and running, allowing you and your employees to access your network from just about anywhere there’s an internal connection. We can set up your VPN hardware, software, connect and configure up to 5 computers to your new wireless network and encrypt it for added security. Hardware and software not included.
Add PCs to Existing VPN | $109
Once your virtual private network is up and running, you may find the need to add additional PCs to your network. We have you covered on that, too. Hardware and software not included.
INSTALL CONFIGURE AND MAINTAIN
Operating System Install | $189
Whether you need to get your business computer set up for the first time or upgraded to the latest operating system, we’ll not only install the operating system but also take care of installing all the necessary drivers, critical updates and software titles originally supplied by the manufacturer, restoring factory performance! Hardware and software not included.
Operating System Service | $199
At Nu View Productions LLC we know and respect that your time is money. Downtime is even more money, so when you’re experiencing blue screens, boot issues, freeze ups, and other issues that affect your business, let us help you!. We’ll troubleshoot your operating system, repair any problems, remove all viruses, spyware and unneeded programs and startup items, as well as install any critical updates to keep your business up and running at optimum performance! Hardware and software not included.
Software Service/Install | $99
You focus on running your business. We’ll focus on keeping your computers running at optimum performance—like repairing, troubleshooting or installing that software application you’ve wanted to. Additionally, we’ll also take care of installing all critical updates for that software and importing up to 100MB of data into the application (if you’re upgrading). Hardware and software not included.
Hardware System Install | $139
After all hardware is what runs your business, so we’ll make sure what you already have is working properly and what you’re going to get is installed correctly. Memory, hard drive, optical drive, tape drive, scanner, printer, whatever it may be, we are ready for it at Nu View Productions LLC That includes any software needed to run the device. Hardware and software not included.
Data Backup/Transfer | $279
Let us back up or transfer an unlimited amount of your precious and valuable business information to another media, including DVD, CD, NAS, internal or external hard drivers or another PC. This is a fantastic way to ensure your protected in the event of a system failure or crash. Hardware and software not included.
Server Application Service | $289
When your server software starts becoming problematic, it’s time to call in Nu View Productions LLC. We’ll troubleshoot and repair the application that’s causing you problems or install new server software. Additionally, we’ll make sure you get all critical updates and that everything’s configured and working properly. Hardware and software not included.
Server Service | $499
When your server’s acting up, we can help get it back on track. Our techs will come right to your business to troubleshot the problem and repair it. While we’re in there, we’ll clean out any viruses or spyware you’ve picked up, remove any unneeded startup items and programs, and install operating system critical updates, restoring factory system performance. Hardware and software not included.